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<div><h1 class="article-title">How do I delete a custom messages folder?</h1></div>
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    <div class="step-instructions screensteps-textblock screensteps-wrapper--introduction screensteps-wrapper">
  <div id="text-content_F27ABD98-36AC-4B93-ACBE-0AC60B71F774" class="text-block-content">
    <p>You can delete custom messages folders that you no longer require or that you've created accidentally. </p>
<p>Note that <em>Received</em>, <em>Sent</em>, <em>Deleted</em>, <em>Draft</em>, and <em>Scheduled</em> folders, which are provided by default, cannot be deleted.</p>
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      <div class="step screensteps-section screensteps-depth-1">
    <h2 class="step-title screensteps-heading">Go to Messages. </h2>
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      <img src="https://media.screensteps.com/image_assets/assets/006/373/448/original/7b8ae6d7-ee48-4248-997d-1fa2dba37c3c.png" alt="" height="104" width="186">
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  <div id="text-content_37369A94-3DD6-4CB1-92FE-D97385F986F8" class="text-block-content">
    <p>Select the <strong>Messages</strong> tool from the Tool Menu in your site.</p>
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      <div class="step screensteps-section screensteps-depth-1" id="click-the-folder-settings-option">
    <h2 class="step-title screensteps-heading">Click the Folder Settings option.</h2>
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  <div id="text-content_E422075A-2F7B-4F94-957A-C180F18AEF01" class="text-block-content">
    <p>Click the <strong>Folder Settings</strong> option associated with the custom folder that you wish to delete. Note that <strong>Folder Settings</strong> is not available for default folders.</p>
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      <div class="step screensteps-section screensteps-depth-1">
    <h2 class="step-title screensteps-heading">Click Delete.</h2>
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      <div class="step screensteps-section screensteps-depth-1">
    <h2 class="step-title screensteps-heading">Confirm deletion.</h2>
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        <img src="https://media.screensteps.com/image_assets/assets/006/373/454/medium/613bb6ab-b416-4f3c-a2e9-6facba681061.png" alt="" height="256" width="855">
      </a>
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      <div class="step-instructions screensteps-textblock">
  <div id="text-content_EA35FEDB-642B-4934-8763-8592079FEE06" class="text-block-content">
    <p>Click <strong>Delete</strong> to confirm that you wish to delete the custom folder.</p>
<p>Note that this action will also delete that any messages which are stored within the custom folder. </p>
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